Sound bath ticket policy

Transfers & credit

Our baths are small, and every seat is held just for you, so all sales are final and we do not offer cash refunds. But we never want you to lose out. If your plans change, email us at vibe@iamenterstellar.com as soon as you know, and here is how we will take care of you.

24 hours or more before the bath

We will move your ticket to any future date, or give you a credit good toward a future sound bath. Your choice, no questions.

Less than 24 hours before

Because the room is small and your spot was held, we can't move or credit a ticket this close to the bath. You are always welcome to send a friend in your place at no charge, just let us know who is coming.

No-shows

If we don't hear from you, the seat is forfeited. Please reach out anyway, though. We would always rather find you another night than have you miss out.

If we cancel or reschedule

If we ever cancel or move a bath, you'll get a full refund or a credit, whichever you prefer. And if a mix-up on our end caused the confusion, we'll always make it right.

Questions

We're real people and happy to help. Email vibe@iamenterstellar.com any time.

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